The Rebakery

When is the counter open?


We are open: Monday - Closed Tuesday - 2pm - 6pm Wednesday - 2pm - 6pm Thursday - 2pm - 6pm Friday - 2pm - 6pm Saturday - 12 - 4pm Sunday - Closed




How do I pay?


We are trying to be as Covid-Safe as possible, and accepting card payments where possible. If cash is your preffered method of payment, please ensure you have the correct change to keep contamination as a minimal risk as possible.




Where is the Rebakery?


The Rebakery counter is based inside Rebakers Cakes. The address is: Rebakerss Cakes, 145 High Street, Rainham, Kent, ME8 8BA




Can I pre-order your bakes to collect at a later date?


We cannot offer our single bakes, such as various flavours of brownies, blondies, millionaires, rocky roads etc on a pre-order basis. These items you will need to turn up and purchase in store. Our flavours change daily! There are some items you can pre-order such as cupcakes, and our Giant range - this includes giant themed brownies, cookies! Please see the 'pre-order' section on our site to see what's on offer!





Pre-Ordering

Can I pre-order your bakes to collect at a later date?


We cannot offer our single bakes, such as various flavours of brownies, blondies, millionaires, rocky roads etc on a pre-order basis. These items you will need to turn up and purchase in store. Our flavours change daily! There are some items you can pre-order such as cupcakes, and our Giant range - this includes giant themed brownies, cookies! Please see the 'pre-order' section on our site to see what's on offer!




When can I collect my pre-order?


Pre-orders can be collected in opening times which are: Monday - Closed Tuesday - 2pm - 6pm Wednesday - 2pm - 6pm Thursday - 2pm - 6pm Friday - 2pm - 6pm Saturday - 12 - 4pm Sunday - Closed




I need my order earlier than your opening times, what can you do?


We cannot offer collections outside of these times. If you require for the morning, we recommend you order for collection the day before!




Do you deliver pre-orders?


All pre-orders are collection only, we cannot offer deliveries unfortuantley. We are working towards offering a postal service for our bakes (excluding cupcakes - these are always collection only.)





About Our Bakes

Can I freeze the items I buy?


Yes! All items are baked the day before/the day or purchase. Therefore you can freeze your bakes. We recommend you wrap them/store them in a freeze-safe container, for up to 3 months.




How do I know what flavours are in store?


We will post photos across our socials of the bakes that are instore that day! Flavours change daily.




Do you offer Gluten Free bakes?


All our items are baked in the same kitchen that handles gluten. We cannot guarantee our Gluten Free items being totally gluten free due to potential cross-contamination. We are able to offer Low - Gluten, where we used gluten free ingredients.




Do you offer allergen free bakes?


All our items are baked in the same kitchen that handles various allergens, such as milk, eggs, gluten, wheat, nuts. We cannot offer total allergen free bakes, due to the risk of cross contamination in the same kitchen. Although we are happy to bake using gluten free and dairy(milk) free - we cannot guarantee these being entirely allergen free.




Do you offer nut free bakes?


No. Please note we cannot work with nut allergies. Therefore recommend you do not purchase for those with nut allergies, due to the use of various nuts, including peanuts, walnuts, hazelnuts and various other nuts in our kitchen.





Everything Else!

I used to order Celebration Cakes with you, how do I do that?


We have closed celebration cake orders for the foreseeable future. Due to the ongoing, forever changing situation, we have chosen to temporarily close our celebration cake diary. This doesn't mean you have to go without, we have plenty of cupcakes you can order!




What's the best way to contact you?


There is a 'contact us' page on this website, which you fill out your details and you will recieve a reply within 24hours, but usually much quicker than that! Alternativley, please email us if your question cannot be answered on the website. rebakerscakes@outlook.com We ask that you refrain from calling the shop at this time, please.





Christmas 2020

When does your Christmas range go live?


Our Christmas range will go live 6th December at 7:30pm all orders will be placed via the website only, and must be pre-ordered.




When do you close orders for Christmas?


Our orders for Christmas will close 18th December, or until sell out. There will be numbers capped due to the volume, so please order early to avoid disapointment.




When can I collect my Christmas order?


You will have the option to collect on either 21st, 22nd, 23rd December, between 2pm-6pm.




Do you offer bespoke Christmas orders?


Unfortunately not, we are only able to offer whats online, and no swaps can be made, this is to avoid any mistakes/mixups.




Do you offer gluten or dairy free Christmas items?


We are happy to make our cupcakes Gluten free / Dairy free - these orders are for collection on the 23rd December ONLY. This is so we can ensure our kitchen is totally free from allergens and bake these all at once.

We are ONLY able to offer cupcakes gluten free / dairy free - not our other Christmas bakes.

If you require your cupcakes to be GF / DF please leave GLUTEN FREE or DAIRY FREE in the notes box at checkout.




What items from your Christmas range can be posted?


All items on our Christmas Postal page can be posted! These items have Postal at the beginning of their title to avoid confusion. We cannot post any cupcakes.




What happens if I order something that cannot be posted but I select postal option?


The item will be cancelled and refunded off your order. You will recieve the other items you have ordered as normal.




When will Christmas orders be posted?


We will post all Christmas orders on Monday 21st December. We cannot offer earlier / later postage. All orders will be shipped on the same day.




What service will be used for postal?


DPD express tracked 24 hour service is used. These are aimed to deliver next day.

You will recieve a 1-hour time slot and recommend installing the DPD app to track your order real time. You MUST ensure you select 'leave with a neighbour' or 'leave in a safe space; if you want your order left for you if you are not home.





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Rebakers Cakes, 145 High Street, Rainham, Kent ME8 8BA