Frequently asked questions
What day do you re-stock?
We announce on all socials, and update the banner at the top of the site. This is usually Sundays / Monday evenings.
How do I place an order with you?
All orders are placed on the website, this is the only way you can place your order.
Can I place an order via phone/email/DM?
Unfortunately, not, no orders will be taken over any of these. It is only possible to order on the website when it is replenished. This keeps everything together all in one place, creating clear order forms for Rebecca to work from.
Can I place a custom order?
We do not create custom orders but please visit www.rebakerscakes.com for celebration cakes.
What areas do you cover?
Everything on the website is avaliable to collect the Saturday after ordering from Rebakers Cakes ME8 8BA.
It says everything is sold out! Can I still order anyway?
Rebecca is the only one baking currently, due to social distancing rules. Therefore there are limits on quantities, once they’re gone, they’re gone!
I want to order for a specific date in the future, how can I pre-order?
On this site, we are unable to offer pre-orders. Everything is avaliable to order each week.
Why do you need my email / phone number?
I ask you to provide these at checkout due to the email address being where your order confirmation will be sent to.
Click & Collect
Can I collect my order?
When Can I Collect My Order?
Collections are 10-12:30 on the Saturday after you have placed your order.
It says I can click & collect my order! Where are you based?
Click & Collect is from Rebakers Cakes, 145 High Street, ME8 8BA
What items can be posted?
Everything can be posted, except cupcakes. Cupcakes are collection only. Please do not order these for delivery.
What day will my order be posted and when will it arrive?
Your order will be posted by Thursday latest. Your order is sent 1st class signed for via royal mail, although this is not a guaranteed service, your order should be with you by the weekend.
How is my order posted?
Your order is sent 1st class signed for, via Royal Mail. This is a tracked service and a tracking number will be provided.